During the COVID-19 crisis, companies moved nearly all their white-collar workers around the world to work from home. It was an eye-opening experience. Almost universally, executives were surprised that working from home is far more effective than they anticipated. In fact, in many instances, it appears that people are more productive working from home than they were when working in their offices. But some of this supposed improvement in productivity is a mirage.This illusion is revealed once we consider that much of this productivity is not greater efficiency but, rather, more time on task. Working from home eliminates commute times and thus blurs the line between work and life.
However, it seems likely that companies may lose some, if not all, of these gains over time as recreational activities open and employees learn to exercise more discipline on setting boundaries between work and home life.